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Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

The popular resale platform has updated its sizing categories for female and kids' apparel but did not contact all users about the change.

Digital Channels Response

Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The platform stated the new system was more in line with similar services.

They have suggested members to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.

Size Classification Changes

Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.

User Stories

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Manual Updates

A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.

Platform Context

The app has more than 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: last year, the platform withdrew an update concerning shipment methods after backlash from users.